Do I need to download a specific App?
No, it is not necessary to clutter your phone with yet another App. The ASCAND web app is developed using the latest mobile web technologies… Read More »Do I need to download a specific App?
Getting the ASCAND
What camera / mobile phone model can I use for the 3D-scan process?
You phone camera needs to take good quality Full HD Videos with 30fps. That’s it. Pretty much all of today’s reasonable iOS and Android smartphones… Read More »What camera / mobile phone model can I use for the 3D-scan process?
What camera / mobile phone model can I use for the 3D-scan process?
You phone camera needs to take good quality Full HD Videos with 30fps. That’s it. Pretty much all of today’s reasonable iOS and Android smartphones… Read More »What camera / mobile phone model can I use for the 3D-scan process?
Why are you using such a low powered 5mW laser module for the ASCAND? Can we use a stronger laser?
Technically you can use the ASCAND 3D scanner with much stronger red and green lasers. For safety reasons we have decided to ship the product… Read More »Why are you using such a low powered 5mW laser module for the ASCAND? Can we use a stronger laser?
Where can I get the parts for the ASCAND MAKER Edition that I can’t 3D-print?
You can get a complete pre-packaged box directly from our website. If can also get components from your favorite local store, or at AMAZON™ .… Read More »Where can I get the parts for the ASCAND MAKER Edition that I can’t 3D-print?
I don’t have a 3D-Printer but would like to 3D print the ASCAND 3D scanner components locally. Is there any place I can go?
There are many excellent 3D printing services available everywhere on the planet. A good list to start is here.
How long does it take to ship?
The 3D-printable STL-files are available for immediate download. If you order physical goods from our site, all components are shipped via the service you are… Read More »How long does it take to ship?
How much does it cost to ship to my country if I buy from you?
Shipment depends on the country you are shipping to and the service you are selecting during check-out. It is shown in the check-out process before… Read More »How much does it cost to ship to my country if I buy from you?
Why do I have to get the Block Code Tape from you? Can’t I just print it on my large scale printer?
The algorithms of the ASCAND platform heavily rely on the pattern quality of the Block Code Tape. To ensure best results and allow easy &… Read More »Why do I have to get the Block Code Tape from you? Can’t I just print it on my large scale printer?
Is the ASCAND service FREE, or do you charge for your service?
ASCAND Scans are processed using Credits. But worry not – to keep the basic use of ASCAND free for the occasional, personal user we are… Read More »Is the ASCAND service FREE, or do you charge for your service?