We guarantee the availability of our ASCAND services for three years from the date of purchase.
If the service becomes unavailable within this period, you can return the product for a full refund for any valid, unused credits issued at the time of purchase. Since you earn one credit for every dollar or euro spent, this essentially provides you with a three-year money-back guarantee for any unused portion.
You might be wondering why the software isn’t available for direct download. The mission of the ASCAND 3D Scanning Platform is to deliver high-quality 3D scanning with rapid response times, all without requiring substantial investments in hardware, software, or services. By offering our platform as a service at a starting price below $100, we can make this advanced technology accessible to everyone, regardless of their resources.
To achieve this, the ASCAND 3D Platform operates on a sophisticated Unix Grid, powered by extensive RAM and AI-enabled graphics cards. The scale of this infrastructure is beyond what a prosumer or even a small to medium-sized business could afford to invest in. Therefore, we take responsibility for the entire stack, ensuring you receive top-tier service without the need for additional investments.
In summary, we believe our guarantee provides you with more security and peace of mind than relying on any promise for spare parts for “end-of-life” 3D scanner devices.