1. What subscription plans are available?
- One-Year Plan: Full access to the ASCAND 3D Scanning Platform for 12 months.
- Lifetime Plan: Unlimited access for as long as the service exists.
2. How long is ASCAND guaranteed to run?
We guarantee that our ASCAND cloud-based 3D scanning service will remain available for at least three years from your date of purchase. Even if you choose the One-Year Plan, you have the peace of mind that the platform itself will not be discontinued before that three-year mark.
3. What if the service goes offline within the guarantee period?
If ASCAND becomes unavailable within three years of your purchase date, we will:
- Calculate the unused portion of your subscription (months remaining).
- Issue a full refund for that unused period.
This applies equally to One-Year Plan subscribers and Lifetime Plan subscribers—if the platform shuts down early, you won’t pay for service you can’t use.
4. Why isn’t ASCAND offered as a downloadable application?
Our mission is to make high-quality, AI-driven 3D scanning accessible without the need to buy or maintain expensive hardware and software. By delivering ASCAND as a cloud service (starting under $100), we:
- Eliminate up-front investments in GPUs, servers, and licensing.
- Ensure rapid turnaround times with a robust, AI-optimized Unix grid.
- Take full responsibility for infrastructure, updates, and support.
5. What powers the ASCAND cloud platform?
- A distributed Unix grid with large-scale RAM pools
- AI-enabled graphics cards optimized for 3D reconstruction
- Automated scaling and fail-over to guarantee uptime
This setup far exceeds the capabilities of individual prosumers or small businesses, so you don’t have to worry about hardware failures or upgrades.
6. How does this compare to traditional “end-of-life” scanners?
Instead of relying on diminishing spare-parts inventories, we back our service with a three-year availability guarantee and optional Lifetime Plan. You get ongoing platform improvements, priority support, and assurance that your scanning workflow won’t be disrupted by obsolete hardware.
7. How do I get started?
- Choose your plan—One-Year or Lifetime—at 3d-scan.online.
- Complete the secure checkout.
- Begin uploading scans immediately via our web portal—no downloads required.
If you have any further questions, please contact our support team at support@3d-scan.online. We’re here to make your 3D scanning simple, reliable, and future-proof.